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Senior Executive


Source:
TIMESJOBS.COM
Date:
07-11-2016
Job Code:
58222650
Categories:
  • IT
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Job Details

Able to work independently and efficiently to meet defined SLA | Process Adherence / Compliance | Team Attrition | Training Development & Initiatives | Solution Mindset | | | (1.) Individual should have ability to provide solutions commensurate with the customers needs within the ambit of the given environment so as to lead to business results. (2.) Improving skill level through self development & Bringing new ideas for Process Improvement (3.) 1. Ensure Retention of team members is within the agreed norms. 2. To lead, motivate and develop teams so that they are motivated to meet new challenges. (4.) Ensuring improvement CSAT & related Productivity metrics (5.) 1. To lead,motivate and guide the team while identifying career development programs of them.2. Identify and track the unmeasured areas and report the same to the process owners 3.Manage client requirements, allocate tasks and to make team adhere to the timelines
Additional Degree: BA (Arts) | B.Com. (Commerce) | BBA/ BBM/ BBS

Experience: 3-5

Requirements

Recruitment | Training & Development
Applying for this job will take you to an external site

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