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Senior Manager

Bengaluru, KA
Job Code:
  • Auto Industry
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Job Details

To provide leadership and direction to the respective Location Operations. To be responsible for the locations day-to-day operating activities.Job Description/Key Deliverables1. To manage Branch Operations ( Airport & City ) , Subscriber(Chauffer) Recruitment & Training, Subscriber Relations & Retention, Allocation, Enforcement etc.2. To plan & drive all operational strategies related to the above functions.3. To lead and develop the team reporting to the role holder.4. Responsibility involves delivering Quality Services to consumers and ensuring high level of discipline in the subscribers.5. Responsibility includes establishing a subscriber hiring, training & orientation plan as per the deployment need for the city.6. To work with the maintenance teams in the city to ensure minimal down time of taxis through good maintenance practices. Ensure plans/Schedules are implemented to constantly monitor vehicular performance7. To manage staffing, performance management and retention strategies for the location8. To ensure high level of satisfaction among the DSE so as to foster retention of existing DSE and have a pipeline of new DSEKnowledge, Skills, Abilities required to successfully perform the job1. Experience of handling large scale operations in the Car rental, Fleet, Courier, BPO, logistics, Taxi business or similar businesses and experience in leading multifunctional teams.2. Market savvy, with good PR & Communication skillsInternal / External Interactions BothInternal- CEO, Function Heads at the corporate and local levels in staff and operation functions.External- Clients, Vendors, Contractors, Govt. Agencies, local authorities, taxi unionsExperience required [in years]Relevant Exp- in Operations in any Cab Services/Fleet Operators /Retail/Logistic Companies Knowledge of Hindi & Kannada is essentialSubstantial experience in the Automotive / Logistics Background with large exposure to managing a blue collared subscriber base
Additional Degree: BE/ B.Tech (Engineering)

Experience: 10-15


Logistics | Operations | Planning | Supply Chain Management
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