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Senior Manager - Operational Risk Management

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  • Banking & Finance
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Job Details

Design & implement processes identification for Operational risk events, reporting & maintenance of loss database Understand Loss Data Management (LDM). Collated Loss data across company, validate loss events, Analyze and Report Loss data through Management level dashboards using GRC tool Collation of Loss data through Intranet/Employee portal - Ensure timely employee communication on Loss Data collation through portal. Validate collated data and conduct R&R as per policy Metric Management Support business/functions for identification of Key Risk Indicators (KRIs). Create KRIs on GRC tool, collate KRI data as per their frequency, monitor and report KRIs. Report KRI breaches and support ORM SPOCS for creation of remediation Coordinate with Central team to ensure LDM and Metric modules of the GRC tool are updated with latest data. Collaborate with Business heads /Functional Heads to implement an effective Operational Risk Management Framework (ORMF) within the Business/Functions to ensure operational risks and controls are being managed appropriately Partner Business/functions to identify operational risks in processes, evaluate effectiveness of controls through structure RCSA exercise. Manage Issues and actionable from RCSA projects Project Management skills Run and / or support various ORM for business/functions using standardized project management structure. Coordinate and support business/function units to enable them to deploy solutions. Conversion of high risk manual processes to automated processes Review of Policies on Operational risk issues for stronger governance Drive general awareness and provide trainings around risk & controls and workshops to build risk culture Leadership CompetenciesCompetencyExpected BehaviourStrategic FocusIs viewed as a role model in showcasing effective understanding of the business environmentIs viewed as a role model in adopting a multi-disciplined approach based on sound financial analysis when formulating strategic plansIs viewed as a role model in being able to design, plan and implement organization strategies that epitomize the needs of all stakeholdersEntrepreneurshipIs viewed as a role model in terms of creating new products/processes that tap into opportunitiesThrives on thinking out of box for exploring lucrative business possibilities from a long term business perspectivePerceives the risk and return in light of the overall business strategy and vision and creates internal benchmarksConverts developments in the market and environment into business opportunities for his/her own organizationCustomer FocusAnalyses customer preference trends and establishes internal benchmarks for the sameCreates and institutionalizes processes and systems that build a culture of delivering excellence in products and services in the organizationAnalyses patterns in customer concerns and establishes organizational guidelines to address the sameIs a role model in balancing maximum customer value with maximum organizational gainResult OrientationAligns the team to the organizational needs and strategy in terms of cost, quality and time expectationsEnables the team to consistently set goals that will help the team be ahead of the curveSupports the team to stay on track to achieve and strive to exceed targets irrespective of high work pressure and the targets being steepSupports to team to be able to develop contingency plans to ensure they address roadblocks and effectively move beyondAgilityGuides the team to take proactive, complex and quick decisionsEstablishes internal benchmarks that enable quick response times and greater adaptability to changeShowcases the ability to view situations from a variety of perspectives and finds relevant solutions for the larger benefit of the organizationDeveloping Organizational TalentProactively monitors and objectively assesses and recognizes positive behaviours, individual strengths and development areas of team membersGuides the team to provide constructive feedback to manage complex work situationsProactively plans for and guides the team to recognize opportunities where they can benefit from mapping individual capabilities to work outcomes while simultaneously fostering development of the members involvedProactively involves the team in setting performance expectations that take into account the evolving needs of the organizationRequired Qualifications CA/MBA or Equivalent 8-10 years of total experience with minimum 5 years of relevant experience Should have experience in handling inter department projects Excellent Communication and Interpersonal Skills
Degree: CA (Chartered Accountant) | MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 8-10


Financial Analysis | Project/Structured Finance | Relationship Mgmt | Risk/Credit/Economic Analyst
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