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Senior Remote Support Engineer


Source:
TIMESJOBS.COM
Location:
Secunderabad, Telangana
Date:
17-11-2016
Job Code:
58303210
Categories:
  • IT
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Job Details

ResponsibilitiesProvide Support for Windows Based networks for small to medium d businessesTroubleshooting, recommendation and implementation of backup solutionsImplementation and troubleshooting and training for Exchange / hosted email and various anti spam technologies.Troubleshooting and Support of Exchange and Blackberry Enterprise ServerTroubleshooting and Support of Symantec Endpoint Protection and Symantec Mail security for Exchange.Troubleshooting and Support of Sonicwall and Cisco firewalls/routers.Troubleshooting and Support of Citrix XenApp, XenDesktop and XenServerWindows domain controller management, support, and troubleshootingRequired SkillsKnowledge of MS OfficeKnowledge and understanding of all versions of MS O/S, Windows and Windows SBS/ServerKnowledge of MS Exchange, Exchange migration and management is a plusKnowledge of enterprise computing including Active Directory and Citrix, (design, implementation and support)Knowledge of VMware vSphere 4 / Sever and vCenter (design, implementation and support)Knowledge of MS SQL is a plusKnowledge of Routers, Switches, Firewalls, (Sonic Wall, Cisco)Antivirus programs Symantec, Norton, McAfee, Trend MicroSpyware/Adware removal toolsHardware replacement experienceDiagnosing and Support backup devices, (Symantec Backup exec, Tape, NAS)Working knowledge of DNS, DHCP, TCP/IP, SMTP, IIS, SSL, Internet Infrastructure and IP Information toolsExperience in business continuity design and implementation and disaster recovery planningMac experience is a plusStrong client service and interpersonal skillsResponsible & Dependable no excuses attitudeStrong analysis and troubleshooting support for a variety of hardware (desktops, servers) and software platformsExcellent verbal and written communication skills that include reportingExcellent problem solver, creative thinker, self-motivated, driven to succeedAnalytical and detail oriented, able to prioritize, execute and meet deadlinesAbility to work under little or no supervisionQualifications3+ Years Experience computer networking, Active Directory, Microsoft ExchangeExperience with Blackberry Enterprise ServerExperience spam filteringStrong troubleshooting and problem solving skillsExcellent verbal and written communication skillsCertifications are a plus
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-8

Requirements

H/W Installation/Maintenance | Hardware Design | Network Planning
Applying for this job will take you to an external site

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