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Senior Support Engineer - Commodities Application Support

Bengaluru, KA
Job Code:
  • Banking & Finance
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Job Details

MissionAs an Application Support Analyst, you will support the users of the Investment Banking Division on commodities applications.Among the ongoing day-to-day support of the trading cycle, your main responsibilities will be toEnsure the continuity of the business by a strong relationship with the local helpdesk-support team, the infrastructure teams, and the other Production Support teams in Singapore, HongKong, Bangalore, London, Paris and New YorkProvide extensive coverage to users in front, middle and back office unitsGuarantee a high level of service & quality by industrializing the different processes and participating to the local and global projects and by communicating about it.Make available the knowledge of the local activity by promoting and updating specific documentationTake part to transversal initiatives across ITEC/PRD/GSCIdentify improvement axis and lead the automation of manual checks/tasks; Propose transformation of existing processes both for the business or our production services activitiesProfileMust have L1, L2 Application Support Experience (at least 2 to 4 years)Should have solid knowledge on Investment Banking, Commodities, OTC Derivatives(at least on one scope either front or middle to back office) and proven hands on experienceGood Knowledge on UNIX or Windows based environments along with schedulingtools like Autosys, Visual Cron etc.Good MS SQL KnowledgeReady to work either in Asia Pacific or Europe timezonesSelf Starter, Believe in Team work, Ownership, Take ResponsibilityAble to demonstrate the experience on Automation of manual tasks and checks (preferable)Any understanding on .NET (preferable)ITIL Foundation V3 Certification (preferable)
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 2-4


Database Administration (DBA) | Network Administration | Software Engineer | System Administration
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