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Senior Technical Engineer

Mumbai, MH
Job Code:
  • IT
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Job Details

Experience in translating business requirements into technical specificationsMust have strong interpersonal and organization skills and be able to communicate clearly with all levels of the business including personnel, technical management, customers and/or external vendorsStrong work ethic with the ability to work in a team environment and independentlyExcellent problem-solving and analytical skills including the ability to quickly identify, analyze and resolve issues and system failuresAbility to analyze project requirements, draft project plans, milestones and delivery schedulesExperience in PowerShell, Linux Bash, Visual Basic, and batch file scriptingExperience in Agile MethodologyJob DescriptionManage and support consumer reported issues - mostly focus on escalated issues on platforms such as Linux and WindowsProvide guidance and assistance to the development teams by identifying bug / root cause of issueDevelop and maintain effective working relationships with peers, teams and other internal or external people critical to business functionalityCreate PowerShell scripts to automate the manual steps/processesBe responsible for the resolution of incident services calls and requests providing 24/7 supportAssist with level 2 and 3 support coordinating and assisting other IT departments to resolve issuesCreate process or troubleshooting documentation in the support knowledge baseAdditional duties as assignedDesired SkillsExperience working in JiraIn depth knowledge of current technologyLinux and Windows Server platformsPerformance troubleshooting at OS LevelDatabase fundamentals & querying Microsoft SQL DatabaseNetwork fundamentals (Network Topology, LAN/WAN, TCPIP)Virtualized environments (VMWare)Windows and Apple desktop platformsBasic knowledge with HTML, ASP.NET and IIS Web ServerBasic knowledge on .NET Framework, C#, XML, SOAP
Additional Degree: BE/ B.Tech (Engineering)

Experience: 5-8


Application Programming | Software Engineer | System Analyst/Tech Architect
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