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Senior Technical Writer

Secunderabad, Telangana
Job Code:
  • IT
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Job Details

looking for a Senior Technical Writer to join our Information Development group in Hyderabad. The Info Dev group is made up of dedicated technical communications professionals across multiple areas of expertise. Info Dev creates product documentation, troubleshooting materials, videos and blogs, as well as contextual help and user-assistance content.What you get to do in this roleCreate product documentation for end users and system administrators Author in a variety of environments, primarily DITA/XMLResearch, write, and ensure the accuracy of content that covers current and future releases of our productWork closely with multiple development teams in an Agile environmentConduct peer reviews of documentationContinuously improve documentation by responding to and incorporating feedback from customers and internal usersCollaborate with other information developers to produce and share content for different types of deliverables (blogs, product documentation, knowledge base, videos) To be successful in this role, we need someone who hasProven experience making technical content accessible to audiences with mixed levels of expertiseAbility to learn highly technical products quickly, using pre-release software and internal documentationUnderstanding of source control systems and maintaining multiple versions of contentExperience working in Scrum/Agile development environmentsAbility to obtain information through research, interviews, and experimentationAbility to work with geographically distributed team members and developersMotivation and ability to be productive in a fast-paced, dynamic environmentSelf-direction, flexibility, and an eagerness to learnWorking knowledge of DITA and topic-based writing Familiarity with IT service management software (ITSM), PaaS, and SaaSExperience with programming or scripting languages (Java, JavaScript)Experience in API documentationDegree in Engineering or Computer Science (preferred, but not a must)
Degree: ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering)

Experience: 5-10


Application Programming | Software Engineer | Systems Programming
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