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Senior VOIP Engineer

Bengaluru, KA
Job Code:
  • IT
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Job Details

Key Responsibilities and CompetenciesIn-depth experience and design level knowledge of Voice over IP (VoIP), Voice routing and switching architecture.Strong knowledge of Cisco Unified Contact Center Enterprise (UCCE) including Intelligent CallManager (ICM), Cisco Voice Portal (IVR), Outbound Dialers, Finesse, and Exony VIM.Experience in Cisco UCS, VMWare, ASA, Nexus 5K and 7K a plus.Proficiency in supporting and troubleshooting UCS servers, Voice and Analog Gateways.In-depth experience with selection, design, and implementation of enterprise Voice management and diagnostic tools.Excellent organizational, project management and troubleshooting skills with attention to detail.Strong written and verbal communication skills with the ability to communicate technical proposals to management.Strong ability to mentor, coach and train lower level engineers.Self-starter, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products.Advanced degree preferred.CCIE Collaboration and/or equivalent work experience.10+ years as a lead engineer in Voice network infrastructure.15+ years of engineering and implementation of VoIP in large scale environments.Working knowledge with network monitoring and troubleshooting tools (MAP, HPNA/Opsware,Wild Packets, Fluke and Tivoli/Netcool OMNIbus).Experience with Infrastructure Release Management methodologies.Must have planning, design and deployment experience with Voice solutions as followsCisco Unified Call Manager (CUCM)Cisco Unity Connection (CUC)Cisco Unified Communications Manager Session Management Edition (SME)Cisco Unified Border Element (CUBE)Session Initiation Protocol (SIP) TrunksCisco Voice Portal (CVP)VXML GatewaysCisco Unified SIP Proxy (CUSP).
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 14-19


Application Programming | Project Leader/ Project Manager | Software Engineer | Training
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