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Service Commercials

Bengaluru, KA
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  • Auto Industry
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Job Details

Academic Qualification1. BE with minimum 6 to 10 years relevant experience from commercial vehicles / earth moving equipment organizations Behavioral Skill Strong customer focus Good analytical skills Proficiency in MicroExperience6 to 10 years1. Assess the trend in commercial business and develop and deploy relevant commercial agreement programs. 2. Monitor the health of SA portfolio, take corrective actions wherever required. 3. Ensure prompt claim settlement and inform dealers on quality of claims and corrective actions required. 4. Monitor sale of new vehicles and ensure active engagement with dealers and customers resulting in targeted SA penetration. 5. Devise innovative offers from time to time based on market and customer requirements. 6. Assess the labor potential and value delivery. 7. Set commercial targets to optimize value delivery to customers and to generate targeted revenue. 8. Prepare annual business planning for the function in line with the overall business planning for the department. Coordinate with the Business Planning team to take necessary inputs. 9. Set SA audit scope and timelines. Ensure audits are conducted as per time lines and reports; corrective actions are taken on pre agreed timelines. 10. Find SA operational practices across the network to seek the best practices on continuous basis. 11. After doing the technical analysis, come with the major failure areas & ideas to prevent the failure. This will enable to reduce the cost of future agreements.Competencies1. Providing service solutions to customers 2. Handling STU's tender 3. Understanding market potential for SA. 4. Communication skills 5. Negotiation skills
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 6-10


Service and Repair
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