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Service & Customer Support Engineer

Gurugram, HR
Job Code:
  • Engineering & Construction
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Job Details

For an organisation in the field of bulk conveying and loading technology, pelletisation and packaging, sorting and distributionMain responsibilitiesAcquisition of servicesTo motivate the individual with positive attitude and initiatives to achieve the highest performance result with the time bound schedule to get a satisfaction as per the customer needs.Trouble shootingErection, commissioning and execution of electrical / mechanical equipmentTo provide solution of technical problem related to our erection and commissioning of electrical and mechanical equipments and answering the customer queries and provide assistance and guidance for the solution of the problems of different clients. Backflow of operational experiencesVision to target and achieve the constant growth and able to deal with the customer with effective communication.Assuring the feedbackof operational experiences after commissioning of the machines and systems.To prepare all electrical and mechanical design document as per the particular project requirement.Necessary suggestions for improvement of machinery of the material handling equipment for cement plant. TRAININGTo provide training and qualification of all supervisors, commissioning engineers, service technicians at site.Development of training documentations and subsequent preparation in collaboration with the group Documentation and trouble shooting , maintaining this procedure.Executing customer trainings.Erection & commissioning of Packer and other electrical/mechanical equipment as per the project requirements and testing and erecting the equipment at the works before delivering the materials to siteControlling of service interventionsTo provide the better service to our client as per their spares requirement.Coordinating the service interventions in coordination with the customerCoordinating the available/required personnel with the operations managers in the field of the Project Management.
Additional Degree: Diploma-Other Diploma

Experience: 5-6


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