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Service Delivery Ambassador


Source:
TIMESJOBS.COM
Location:
Kolkata, WB
Date:
22-11-2016
Job Code:
58299654
Categories:
  • Banking & Finance
Applying for this job will take you to an external site
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Job Details

Service Delivery & Excellence Ensuring service delivery as per the established benchmarks on TAT and complaint managementEnsuring updated mandatory displays and good look & feel of lobby to ensure customer satisfactionProduct Holding Ratio, channel Enrolment and Data Quality As per assigned benchmarks for branch categoriesERV and NTB growth as per targets set for the branchAchieve overall deposits growthAchieve fee revenue (LI, GI, TFx, Assets, MF, etc.)Adherence to BSOPM, compliance & Audit guidelines Satisfactory scores on all internal/external audits and surprise checks by internal teamsTraining achieve certification on all the products being sold through the branchAdherence to policies and guidelines such as KYC & AML
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-4

Requirements

Administration | Event Planning
Applying for this job will take you to an external site

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