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Service Now -Sr.Principal Infrastructure Engineer

Chennai, TN
Job Code:
  • IT
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Job Details

Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues.2. Work collaboratively with clients, to develop and execute solution strategies that support organizational direction.3. Assemble information to determine, document and agree with customer requirements4. Designing and implementation of Integration of ServiceNow with other ITSM-related toolsets.5. Work on various integration technology like REST, SOAP, Web service, LDAP, SSO, JDBC, JSON, MID Server for any new requirements.6. Work on security certificates, firewall and other network related requests for successful integrations.7. Integration task on various components of Servicenow like Incident, Problem, Change, Knowledge, CMDB, Asset, SDLC, etc.8. Prepare and Maintain Technical design document repository for auditing and other reference purpose.9. Tracking and closing for any issue raised with respect to integrations.10. Enhancing the existing integrations to meet the client and future demands.11. Maintenance activities to implement the latest fix and enhancements.Skills 1. Should be expert in ServiceNow application.2. Understands full application lifecycle3. Should have knowledge of web based development languages; specifically JavaScript, Ajax, HTML, CSS4. Should have knowledge of system design and development used within Service Oriented architecture and web services integration (SOAP, WSDL, JAXWS)5. Strong customer service and excellent verbal/written communication skills6. Excellent attention to details, ability to multitask, and effective time management skills7. Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on and web services integrations.8. Must know integration (interfacing) of enterprise software systems with ServiceNow9. Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases, ITIL certifications a plus.10. Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 10-13


Application Programming | Database Administration (DBA) | Graphic Designing/Animation/Web Designing | System Administration
Applying for this job will take you to an external site


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