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Service Request Catalog Architect


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
23-11-2016
Job Code:
58327278
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

Candidate needs to have in depth skills in IBM Control Desk (ICD) implementation skills and their applicability to infrastructure services. Candidate needs experience in communicating with senior executivesWhat you will doIBM Control Desk(ICD) Implementation Skills (previously known as SmartCloud Control Desk (SCCD))Technical Writing, Presenting & Client FacingICD REST API programming and Integration Framework (transactional and ETL)Implement complex field validations and lookups in ICDKnowledge of ICD CMDB and Common Data Model/Common Information Model is requiredHow well help you growYou ll have access to all the technical and management training courses you need to become the expert you want to beYoull learn directly from expert developers in the field; our team leads love to mentorYou have the opportunity to work in many different areas to figure out what really excites you9+ years of IT Design and Development experience2. Creation of Classifications3. Creation of Attributes for classifications.4. Creation of Domains.5. Creation of Job Plan.6. Creation of Ticket Template.7. Work Flow Designer Skills (First line approval WF and Fulfillment approval WF)8. Creation of Actions.9. Knowledge on Service Desk , Work Order, Item Master, Licences, Software catalog and CI applications.10. Knowledge on Data Load for Service catalog.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 9-14

Requirements

Data Warehousing | Database Administration (DBA) | Software Engineer | System Analyst/Tech Architect
Applying for this job will take you to an external site

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