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Site Director

Mumbai, MH
Job Code:
  • Travel
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Job Details

Key ResponsibilitiesFood Operations Ensure that all the service deliveries are carried out as per the T&C. Initiate development of new menus, upgrade old menus and special event menus. Develop new ideas for promotions, festivals and other special events. Ensure that safety and hygiene policy is strictly followed at site. Carry out operational audits to check for confirmation to laid down processes and policies.Organic Growth and Profitability Sustain and build the profitability of site through timely analysis of reports and provide solutions. Apprise the management of any serious reversal or threat to the operations on time. Meet the sales and profit targets of site.Debtors Management Ensure that the data required for the raising of invoices is sent to the accounts department on time Strictly enforce timely collection of the invoiced amounts from the client as per the agreed T&C. Keep track of invoice in site.Manpower Management and Training Promote a healthy and teamwork oriented atmosphere in site. Prepare a manpower budget as per the growth in the operations. Identify the training needs of his team and assist in the development of modules to address the same. Ensure that site is at their optimum staff strength. Ensure that all the HR processes and staff welfare activities are implemented and carried out in site.Communication and Client Retention Stay in close communication with the client for all issues regarding services. Ensure that the branding policy is rolled out and followed as per the specifications. Ensure 100 percent client retention. Timely addressal of all issues with pertaining to the client and the operations.Cost Management Coordinate with the purchase department to understand and forecast the cost trends and revisions. Develop suitable operational strategies to address increase in costs. Analyze the operational cost centers and provide solutions to increase the efficiencies in site.Legal Compliances Co-ordinate with the HR, SEQ and legal departments to ensure that all the legal compliances. Systems implementation and process management. Ensure that all the systems and processes are implemented and followed as per the company policy. Responsible for following up on the effectiveness of each process and provide details.Safety, Environment and Quality (SEQ) Co-ordinate with the SEQ team to implement the policy and process. Ensure that all incidents pertaining to SEQ are reported to the concerned teams on time. Timely communication of all possible on site SEQ hazards to the concerned department.Contract Renegotiation and Rate Renewal Responsible for the timely renegotiation of the existing contracts along with rate renewals. Ensure that all the sites in the state are operating with valid and up to date agreements.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 8-13


Operations/Customer Care
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