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Skype for Business Engineer

Navi Mumbai, MH
Job Code:
  • IT
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Job Details

Experience with deploying, administration, troubleshooting and operational support of Microsoft Skype for Business (Online and On-premise), including Enterprise Voice, SBCs (Session Border Controllers), Skype for Business SBAs (Survivable Branch Appliance)Very strong knowledge of Exchange Server, Active Directory, DNS, Hyper-V virtual machine and networkingProficient with SIP & other network protocols/ services and network infrastructures experienceExperience with Microsoft Skype for Business Room Systems or other video conferencing systemsSkype for Business integration with 3rd Party ProductsSkype for Business Server deployment and configurationSQL Server deployment and configurationKnowledge of Office 365 integration with Skype for Business ServerAbility to author and execute Windows PowerShell scriptsTechnical writing and content developmentExperience with monitoring platforms preferably Systems Center Operations Manager or OMSAbility to develop professional technical documentation and meet SLAs to drive efficiency of operations.Experience in managing a ticket queue, working on multiple issues at once, while providing regular updates to customers and co-workersAbility to analyze and effectively respond to the Skype related incidents and requestsA strong focus on attention to detail and excellence of deliveryAbility to follow documented procedures, ensuring compliance and change control proceduresAbility to support multiple Skype for Business and Skype for Business pools spread across all key regions.Use monitoring tools proactively to address capacity, performance and service availability issues.Participate in troubleshooting and escalation processes.Participate in 24 x 7 rotational shifts as required.Desired Candidate ProfileExperience 3 to 6 YearsExperience in upgrading, installing, configuring, Operating Skype for Business.Experience in Skype for Business with full Voice and Video integration aware.Should have Skype for Business with Enterprise Voice experience.Good knowledge on the working for SBC, SBA, Mediation servers, etc.Good in server administration and troubleshooting all workloads of Skype for Business.Broad knowledge of Microsoft products, technologies, and its integration with Skype for Business ServerExperience using command line and shell and PowerShell scriptingStrong Oral and Written communications skills EnglishStrong troubleshooting/ problem-solving skillsMicrosoft Certified Solutions Expert (Preferred)
Degree: M.Sc. (Science) | MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science) | BCA (Computer Application)

Experience: 3-6


Application Programming | Configuration/Release Mgmt | Database Administration (DBA) | Network Administration
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