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Software Engineer - PL/SQL


Source:
TIMESJOBS.COM
Location:
Chennai, TN
Date:
11-11-2016
Job Code:
58249688
Categories:
  • Banking & Finance
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Job Details

The Incumbent will be part of the EI Core Operations Problem and Availability Management team. He / She will be primarily responsible for theprocess oversight for problem management. He/She will be expected to proactively identify and minimize issues by analyzing historical data and report the trends to the BU s and Senior management and implement corrective actions.Responsibilities includeBuild the TABLEAU Dashboards/reports for the Problem/Availability Management.Analysis and Trending of the Data.Lead the efforts to maintain and operate an ITIL-compliant problem and availability management processEvaluate process Improvement opportunities from a user perspective, make proposals for change and implement the solutionsCandidate DescriptionExperience in Tableau Reporting skillsExperience in working on Analytical Tool/Projects Desired.Knowledge of ITSM Process is desiredHands on experience in Service Manager/Service Now toolFamiliarity with Six Sigma , Lean methodologies is desiredITIL foundation certification is desiredBehavioural attributesExcellent verbal and written communication skillsAbility to manage multiple tasks and deadlines with minimum supervisionStrong interpersonal / customer skills
Additional Degree: BE/ B.Tech (Engineering)

Experience: 5-10

Requirements

Business/Systems Analysis | Database Administration (DBA) | Software Engineer
Applying for this job will take you to an external site

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