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Spam Quality Analyst level 11


Source:
TIMESJOBS.COM
Location:
Secunderabad, Telangana
Date:
17-11-2016
Job Code:
58271754
Categories:
  • Engineering & Construction
Applying for this job will take you to an external site
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Job Details

experience into digital marketing domain is an added advantageMust be monitoring calls made by agents and assessing quality hence quality should be the core metrix they are driving operationallyJob Role they will be 1 QA for 10 agents on the floor to process some work and do sampling and to understand the trends from the quality check that they do for the calls or email communications with the customers made by the agents .they should currently be completely assessing quality as their metrics .
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-5

Requirements

Quality Assurance | Quality Control | Quality Inspection
Applying for this job will take you to an external site

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