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Specialist - WFM

Chennai, TN
Job Code:
  • Miscellaneous
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Job Details

Influence the lives of others Develop, train, and manage team membersTake the lead Develop an internal future managerial pipeline to fulfill quality and adequate talent needsSet the path to success Implement and maintain intra-day workforce team responsibilities to assist service delivery in achieving desired performance metricsStrengthen relationships Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectationsImpact the bottom line Participate in the analysis, evaluation, and implementation of existing and proposed systems and tools used for workforce planning, monitoring and forecastingQualificationsEducation Requirements Graduate in any disciplineExperience Requirements Relevant experience in Work force Management To succeed in this position, you must Be able to work in MS Office Have good knowledge in CMS; experience in IEX will be an advantage Have excellent understanding of Workforce Management concepts & Techniques Be able to identify and address professional development needs and knowledge gaps Be able to present in front of large groups of senior leaders in a professional and effective way Be able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8


Application Programming | Network Administration | Software Engineer
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