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Sr. Manager-US Billing

Mumbai, MH
Job Code:
  • IT
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Job Details

Oversee and streamline billing and collections processesMonth-end closing of the billing group informationPlan and implement quality assurance for all processesSpecial program/billing planning and implementationPersonnel development; staff meetingsStaffing discussions and planning/interviews; Team buildingPartners problem escalation and customer serviceAssist with the implementation of a new billing systemKnowledge of managing billing portalProblem solver attitudeGood skill in resolving queries from PartnersPrepares and reviews metrics report to set expectations and goals for the teamDeliver results against a defined scope of work that includes measurable ROI, strategic innovation, and performance reporting and employee developmentUtilize A/R reports to identify accounts that are past timely payment and distribute to team and escalate as necessaryCoaches and monitors timely billing process to ensure satisfactory and timely functionsProvide guidance to collections and account receivable representatives in the resolution of difficult accounts. Ensure competence and continuity through effective training, motivation, coaching, development and recognition, as well as performance management as needed.Resolves all complaints and concernsDesired SkillsProven ability to perform strategic planning and priority setting for a billing departmentProven track record for improving process efficiencies and solving problemsStrong leadership skills with an ability to motivate direct reportsDetail oriented with an Accounting backgroundExcellent communication skills both written and verbal, and internal personal skillsExcellent analytical and problem solving skills.Ability to manage multiple projects concurrently
Degree: CA (Chartered Accountant) | MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 10-15


Chartered Accountant/CPA
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