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Sr Quality Assurance Analyst (QA)

Bengaluru, KA
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  • Marketing & PR
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Job Details

Duties and ResponsibilitiesThe Sr Quality Assurance Analyst (QA) works with the Production Analyst to ensure successful email programsPerforming quality checks across all Digital full service Client campaignsTasks Include asset review, browser, desktop, smart phone functional testing, change QA, and final end to end QAEnsure overall Client satisfaction through timely and accurate completion of projectsMaintain Client specific QA process and program documentationProvide back-up support during Vendor outagesWorking knowledge of Clients business, goals/objectives, campaigns and how they use the Harmony, DREAM and DREAMmail productsTrack Non-deployment activity and providing a monthly report to Campaign Manager and Team LeadUpdate/create Knowledge Base Articles and Client case studies as necessaryProvide input on Campaign Solutions processes and template formsMinimum QualificationsThe Sr Quality Assurance Analyst (QA) position is a very hands-on role that requires an organized team player with 5 years relevant experienceAssociate or Bachelors degree or equivalent experience Proven ability to prioritize multiple projects in a deadline driven environmentStrong interest in interactive marketing is essentialOutstanding communication and project management skills are a mustPreferred Qualifications Technical RequirementsEnglish. Fluent reading and writingWorking knowledge of Internet, Word, Access, Excel, and HTMLKnowledge of Internet space/various ESP Clients Marketing, Business Admin, MIS, or CS degree preferredExperience within the interactive industry is a plusGeneral SkillsAbility to communicate effectively with clientsWillingness to learn and ability to workMotivated to work in a dynamic, results-oriented Internet environment, focused on delivering excellent levels of service to customersTotally customer oriented; willingness to stretch to exceed customer expectationsPersevering and a positive mental attitudeWillingness to work on shiftsCompetenciesCommunicationQuality focusCustomer FocusInitiative and TenacityTeam Working Ability
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-5


Quality Assurance | Quality Control
Applying for this job will take you to an external site


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