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Sr.Specialist-Quality


Source:
TIMESJOBS.COM
Location:
Mumbai, MH
Date:
15-11-2016
Job Code:
58292341
Categories:
  • Miscellaneous
Applying for this job will take you to an external site
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Job Details

Keep management updated Relay important information in the form of timely and accurate reportsDefine Sutherlands reputation Oversee and manage performance and service quality to guarantee customer satisfactionImpact the bottom line Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observationsStrengthen relationships Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectationsQualificationsEducation Requirements GraduationExperience Requirements Experience in CollectionsBe able to work in MS Office applicationsHave essential knowledge of quality basicsBe able to work in a fast-paced environmentHave strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvementsBe pro-active in developing trust and professional rapport with employees and team members; work as a team-playerHave strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8

Requirements

Account Services | Any Process - Both BPO Type | Any Process - Domestic BPO Type
Applying for this job will take you to an external site

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