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Sr. Workforce Readiness Specialist

Bengaluru, KA
Job Code:
  • IT
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Job Details

Primary Duties / ResponsibilitiesUse quantitative analysis to drive decision making and improvement of processes and tools across the Customer Success & Sales Strategy team.Assist in executing local university/college recruiting programs within geography aligning with the global business plan developed with Talent Acquisition.Enable Hiring Managers to use best in class interview methods. Requirements & QualificationsRequires a minimum of 3+ years ofproject management experience, as well as 2+ years of experiencein a readiness, training, talent acquisition or recruiting with a Bachelor's degree; or equivalent work experience. Strong written and verbal communication skills including presentation skills and organizational abilities. Leading the design, development, coordination, and roll-out of large-scale projects with in-person and remote facilitation. Validated experience working with drivingimprovement and using quantitative analytics tolead change. Experience with Business Intelligence tools or data analytics software is preferred. Experience working independently to meet tough deadlines. Proven track record of success leading continuous improvement projects in a growth organization across functional teams. Ability to understand the company and organization, navigate it, and deliver solutions that fit with the culture. Ability to represent Citrix and its culture and to personally connect new hires to the company through role-model behaviors. Experience collaborating with a wide variety of people, up to and including senior executives. Sensitivity and flexibility to different cultural business practices. Willing to travel 10%. Multiple language skills, particularly Spanish-speaking would be ideal. Drive innovation and improvements to gain performance and cost efficiency.Help build an amazing feel for world-class business onboarding.Collect and use cross functional requirements, collateral, and leading methodologies for onboarding efficiencies.Review and validate critical metrics on a monthly basis.Build and own the business onboarding for new hires and their managers, including the buddy program, initial checklists, learning resources and tools overview.Assist with findingopportunities for career growth for employees ready for change or seeking new challenges by working with HR Business Partners and Managers.Lead and/or run projects/programs, craft and deliver program status presentations.Monitor customer satisfaction and work with appropriate teams to improve satisfactionLead teams and individuals toward project schedules and identify risks and risk mitigation.Recognize and resolve project issues and coordinate appropriate critical issues includinghandling partner relationships.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-6


Channel Sales | Corporate Sales | Technical Sales
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