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Station Manager

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Job Details

SKILLS/ SPECIAL REQUIREMENTSComprehensive knowledge of Air Freight and Aircraft Ramp Handling procedures and airport coordination.Good knowledge of Interlining and Bonded Cargo movements and related customs regulations.Knowledge and experience in cargo palletisation, palletized cargo movement, Shoring, tie down and loading of special and non standard cargo.Good working knowledge of DGCA/IATA /ICAO Dangerous Goods regulations.Budgeting and cost control.Professional Training/ Courses Load & Trim.DGR.SMS.Supply Chain Management (preferable)JOB DESCRIPTIONMAIN PURPOSE OF THE JOBLead and Manage the Freight and Ground Operations at the station level.Ensuring that the focus is maintained on delivering On-time departure of aircraft.Efficient freight movement.Exceptional Service Levels.Overall management of the station level activities.KEY RESPONSIBILITES OF THE JOB(KRA)Carry out the duties and responsibilities as under and also as may be specified by the company from time to time.Ensuring compliance with all DGCA regulations and directives, International Air Transport Association (IATA) Dangerous Goods Regulations, International Civil Aviation Organisation (ICAO) procedures, various airport procedures and regulations by the airport operator, QO operating procedures and administrative directives.Develop and assign responsibilities to Ground Operations staff at station level to achieve outstanding service levels. Continuously monitor, review & report actual operational performance.Check that the cargo is loaded and off loaded as specified in the load plan and to ensure that the safety of the aircraft is not compromised and the product quality standards are maintained. Ensure safe on load and offload of the aircraft.Plan staff duty rosters in order to ensure necessary personnel are on duty at all stages of flight and cargo handling.Responsible to ensure at station level that effective contingency plans are in place for dealing with flight delays and disruptions that may affect routine freight and flight operations.Responsible to obtain Night Parking Bays at the airport and to obtain arrival and departure slots for the schedule and charter flights.Set up infrastructure at station level includingOperation Offices.Engineering Offices.Cargo Warehouses.Establish and maintain effective liaison with regulatory authorities and agencies like DGCA, AAI, BCAS and other airport operators.Establish and maintain effective liaison with regulatory authorities and agencies like DGCA, AAI, BCAS and other airport operators.Report all accident/incident to HOD and HOS, ensure appropriate corrective/preventative actions are taken to prevent re-occurrences. Assist in the follow-up of ground operations incidents, liaise with 3rd party to collect relevant information enabling the management to take adequate corrective actions.Ensure that the ground and freight operations policies are reviewed on periodic basis and revisions are suggested to HOD.Handle / Co-ordinate Charter Flights (both Domestic and International).Co-coordinate training / training programs for employees within the organisation / GHA s.Effectively deal with problems arising such as cargo mishandling, delayed or non-delivery etc.Monitor competitor activities and market trends, compile cargo related statistical information, provide feedback and recommend sales policies Commercial department to assist in planning and implementing an effective marketing strategy.Responsible warehouse management in case of Company owned warehouses.Responsible for annual budgeting for the station and managing the costs within allocated budgets.Manage the station accounts and work closely with finance department for related statements and third party payments.Support flight operations department at station level in their day to day functioning.Monitor KPIs and goals for the station.Responsible for resolving all audit observations and NCRs pertaining to the department at station level.Ensure submission of reports & returns to the management as per the laid down time frame.Undertakes environmental scanning in order to keep abreast of developments in customer expectations and service levels.Liaise with G.H.A. for resolving any operational issues.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 5-7


Material Management | Supply Chain Management | Warehouse
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