Sign In
 [New User? Sign Up]
Mobile Version

Station Manager

Mumbai, MH
Job Code:
  • Travel
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

Station Manager for Brussels Airlines (Mumbai based)MissionThe station manager focuses on a smooth flight rotation and is responsible for assuring best in class customer service on the ground on a day to day basis and this, in a safe, secure and timely way.Main Tasks- The Station Manager is in charge of the complete handling and operational supervision.- The Station Manager executes the set Service Level Agreements and quality targets on the ground including punctuality and reliability targets and take corrective actions in the field when Service Levels or quality targets are not met, in ordert to guarantee a smooth handling of aircraft, passengers and baggage. - The Station Manager supervise Brussels Airlines subcontracted services and manage own services in an efficient and cost efficient way, while staying in line with the set Service Level Agreements and quality targets.He/she Brief and update the relevant ground service suppliers in order to enable them to apply Brussels Airlines processes, procedures and product in the respective stations. Represent Brussels Airlines in local AOC and Airport User Committees.- Daily management of all Aviation Security responsibilitiesRole in case of activation of Contingency Plan, and keeps Contingency Plan and Matrix up to dateEnsure that Security and Safety is guaranteed at all times as per company rules, for Brussels Airlines Operations, Staff and Assets.- Follow-up, manage and maximize the operational revenues including but not limited to Airport Ticketing Office and Excess Baggage Revenues, following the targets as set in the Budget.Your Profile- You have a bachelor degree or equivalent through experience- You have a solid and proven experience of airport operations of at least 4-5 years and experience in face to face interactions with customers and in managing difficult situations- You know -depth all aspects of ground operations- You have a natural authority and a demanding attitude and you hve a no-nonsense approach toward suppliers- You are cost conscious- You show a Networking approach towards local airport authorities, handlers, and airport staff- you are fully at ease with MS office tools- you are fluent in English, Hindi and Marathi
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 4-7


Administration | Office Services | Other Admin
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News