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Mumbai, MH
Job Code:
  • Travel
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Job Details

The position is responsible in serving guests in his assigned stationed supervised by an F&B Supervisor; prepares table setting and extends friendly and personalized service at all times.Essential Functions Provides efficient, expedient and courteous service to the guests leading to total guest and company satisfaction. Ensures cleanliness, maintenance and upkeep of all equipment, furniture, stations and company s property at all times. Checks all glasses, crockery and other items needed before putting them into use. Lays up tables, meeting/conference rooms, side stations; follows the instructions of his/her superiors and according to company standards. Cleans all seating furniture if needed or when an emergency arises. Ensures that all items to be set-up of each table are clean, unspotted and in place. Respects his/her superiors, addresses him/her with due titles, accepts requests without questioning, cooperates unselfishly, and be a good team worker. Updates oneself with all menu items, their preparation and service procedure. Ensures that all beverages are according to menu and list specifications, properly presented and be of correct temperatures before being served. Ensures that all service standards are always followed. Behaves in a friendly and hospitable manner to all guests, customers and staffs. Listens to guest complaints; corrects wrong doings and any guest demands. Inform Manager or Supervisor of all complaints. Follows out Food and Beverage hygiene procedures as per Companys regulations and standards. Performs all assigned duties efficiently, technically correct, follows Company policies, rules and regulations, requests of Superiors, adheres to procedures and achieve a high standard leading to total guest and Company satisfaction. Updates oneself and follow security/fire/safety procedures according to Company s rules and regulations. Attends departmental meeting and training when requested. Always be clean and properly dressed while on duty. Ensures at all times to have short and clean fingernails; have trimmed and clean haircut for men and moderate brushing for women and be aware of personal hygiene at all times. Ensures no visible piercing other than regular female stud earrings to be seen whilst on duty. Performs other duties that may be assigned by immediate superiors from time to time
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-5


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