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Store Manager

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  • Retail & Wholesale
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Job Details

Develop a store business plan in line with the business strategyEncourage and promote all opportunities to drive sales, leading by example Implementation of BU marketing guidelinesEnsure store layout is within Marks and Spencer guidelines Understand local customer needs and ensure this is delivered through both product and serviceProactively use all management information tools available to analyze performance and respond to trends with appropriate action Line Manage your direct reports using effective performance coaching to achieve resultsEnsure accurate and timely delivery of the seasonal look as per UK guidelines Engage staff in the store with regular briefings and accurate and timely delivery of the recognition policy in storeMonitor and take actions necessary to improve shrinkage and profit protection Ensure store and staff presentation standards are consistent with brand requirementsEnsure health and safety requirements are fully compliant Manage all third party contractors on siteEnhance sales through identification of trends related to footfall, conversion, UPT etc.Ensure a smooth and accurate process for stock management in the store Manage your controllable cost lines in store, to come in on or under targetEnsure store staff are trained in customer service requirements and that OSS is alive in the store consistently improving mystery shop results Ensure sequential links for layout in consultation with the Visual MerchandiserMonitor the feedback from staff and customers on the store products and services and give feedback to the relevant area where required Ensure quality recruitment for store advisors and supervisor in the store in consultation with HRManage staff scheduling to optimize resource allocation and to ensure adequate staff cover on the floor at all times Conduct performance appraisals of your teamShould be strong in store operation Should have handled entire store operationsShould be strong in commercial Should have experience in handling large format storeStrong in people management and operation sales.should have experience in handling marketing activities for the store.
Additional Degree: B.Com. (Commerce)

Experience: 5-10


Store Keeper/ Warehouse
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