FIND YOUR DREAM JOB

Sign In
 [New User? Sign Up]
Mobile Version

Subject Matter Expert - RE


Source:
TIMESJOBS.COM
Location:
Chennai, TN
Date:
15-11-2016
Job Code:
58293281
Categories:
  • Miscellaneous
Applying for this job will take you to an external site
  •  
  • Shortlist
  • Email Friend
  • Print

Job Details

Shape workplace culture Offer support, boost engagement, and inspire positive attitudesHelp others Relate to customers to remedy their frustration or confusion in resolving issuesDefine Sutherlands reputation Oversee and manage performance and service quality to guarantee customer satisfactionStrengthen relationships Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectationsSupport the team Maintain superior knowledge of products and policies; ensure agents have the knowledge, skills, and equipment to carry out their job functions; Meet resolution target for Virus Removal team from technicalHave ability to work independently, self-driven, self-learningBe customer-oriented in managing communications and issuesBe creative and resourceful in finding effective solutions to problems and situationsBe persistent in working through challenges and doing whatever it takes to get the job doneBe pro-active in developing trust and professional rapport with employees and team members; work as a team-playerHave strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional mannerHave wide spread knowledge on multiple domains (Computer Systems, OS, Networking, Programming Logic, Internet driven technology)
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8

Requirements

Account Services | Any Process - Both BPO Type | Any Process - Domestic BPO Type
Applying for this job will take you to an external site

FEATURED JOBS

© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News