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Support Analyst

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  • Banking & Finance
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Job Details

Your RoleDo you have a knack for technology? Are you at your best when supporting others? We re looking for someone like that to Daily monitoring of the batches (Autosys and Cron ) Monitoring of IT environment/tools which includes Linux servers, Oracle DB, Informatica and Business Objects Handling user requests and queries to generate ad-hoc reports using Business Objects Understand and support the relationships across different data sources Support Informatica Workflows and conduct analysis on workflows when required Coordinate with internal teams as part of IT Service Management (Incident and Problem Management) Conduct Release and Deployment and ensure production stability Present analysis on the recurring failures to the Development Team as part of Continuous Service Improvement Create, update and maintain knowledge articles in the knowledge management repository Local point of contact for ITO staff for BSC related activities/issues Lead the teams and manage failures of standard practices Track and build demand analysis Continuous Service Improvement for three apps , but technical SME for DataWarehouseYour Team Youll be working in the Equities support team working on BI related applications and would be based out of Pune. The team is responsible for supporting a suite of Business Intelligence and compliance applications used by the Equity business for regulatory reporting, profitability reporting to trading heads, client billing and various other BI related reports.Your Experience and Skills you haveKnowledge in ETL concepts Sound knowledge in DDL & DML queries Understanding of DataWarehouse concepts Knowledge in Linux Operating System and basics knowledge in scripting Knowledge in PowerCenter Informatica Tool (Monitor, Manager, Developer) Experience in any job scheduling tool Experience in ITSM ITIL foundation certified Flexible and willing to work in shifts (no night shifts) Understanding of Trading Lifecycle (Capital Markets) past experience preferred.
Degree: M.Sc. (Science) | MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science) | BCA (Computer Application)

Experience: 5-10


Application Programming | Database Administration (DBA) | Quality Assurance/Testing | System Administration
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