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support engineer


Source:
TIMESJOBS.COM
Location:
Mumbai, MH
Date:
07-11-2016
Job Code:
58221625
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

A tech support engineer should be proficient in sharing information with other engineers and customers, and building a network of technical contacts across departments, teams and other companies in order to get things done even when problems get in the way. A support engineer needs to know how to diffuse high pressure situations by effective communication with all levels of management.Job RequirementsAvid Internet surfer and PC userKnowledge of Operating Systems, Networking Concepts, Internet Concepts, Security Concepts etc.Excellent English Communication Clear, distinct speech, with emphasis to grammar and pronunciationExcellent written communication skillsExcellent customer relationship skillsCreative, Self-motivated, Dedicated Team PlayerExtreme Motivation to make progress within the CompanyJob descriptionThe job involves maintaining and ensuring positive relationships with existing and new Customers / Partners. Your responsibility would be to reply to customer queries via Phone, Email, Live Chat, and Onsite. The queries would generally be technical / pseudo-technical in nature. Each response to the customer is to be custom made by you
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8

Requirements

Client Server | Network Administration | System Analyst/Tech Architect
Applying for this job will take you to an external site

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