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SW Program Manager

Bengaluru, KA
Job Code:
  • IT
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Job Details

Must communicate well will all levels of the organization and have the ability to clearly articulate concepts, processand issuesMust be comfortable working with teams in other time zones and/or companiesMust be proactive,work well with minimal supervision and follow-through systematicallyAbility to think "system" wide, see the big picture and act focused with strong tactical action planning and problem solvingPRIMARY RESPONSIBILITIESDo everything possible to delight our customersWork with cross functional teams as needed to deliver a high quality solutionEstablish stable plans of record for specific software development areas and tasks that include solution design, analysis, coding, testing, integration and deliveryEducation and Experience RequiredBachelor's or Master's degree in Computer Science,Engineering or equivalentMinimum 10years of experienceComfortable working in an Agile team setting, experience with Scrum and exposure to the Scrum Master and Product Owner rolesKnowledge and SkillsProficient with Excel, Word, PowerPoint, etc Experience with planning tools like Microsoft Project, ability to develop and use any necessary media to track and communicate information appropriately to a given audienceOperational and business process minded, proficient at elaborating & documenting processes with tools like MS Visio using swim lane diagrams or equivalentSeveral years of experience working with 3rd party partners, setting directions, expectations and aligning schedulesWell versed in usability of software applications on multiple platforms (Windows, iOS, Android)Exposure to design, development, test and delivery of complex software and hardware systemsDisciplined approach to testing and quality assurance, debug and trouble shooting skillsExcellent verbal and written communication skills; mastery in English and local languageAbility to effectively communicate program plans, proposals, and results, and negotiate options at senior management levelsNot required but considered as a plusScrum Product Owner certification (CSPO)First level Scrum Master certification (CSM, PSM I)Program Manager Certification (PMI)Knowledge of other Agile approaches (XP, Kanban, etc ),Experience with widely successful Agile techniques User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile GamesGood skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, mentoring and increased transparency Drive and maintain schedules, plans and action items for execution of those areasDevelop and maintain resource plans, identify resource gaps and makes plans for mitigating themManage risks, develop mitigation strategies and communicate impactsCoordinate and partner across all relevant engineering, program management, product management and marketing groups to ensure approved features are integrated, tested, and launched successfullyMonitor scope and conduct Change Management to not exceed Scrum teams velocity and optimize product valueMonitor and communicate Project progress, issues and risksManage escalations, facilitate analysis, collaborate with management, development partners and stakeholders to recommend and implement changes to product, processes, or business practices through resolutionIdentify organizational and process weaknesses and develop and champion plans for continuous improvementManage integration of software from multiple teams, integration of new tool or technology, drive innovation as neededEmbrace the agile development model adopted by the group and contribute to enhancing the practice at the Team and Program levelsRemove impediments under your control/influence or guide the team to remove impediments by finding the right personnel to remove the impedimentBuild a trusted and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solvingFacilitate discussion, decision making, and conflict resolutionLead and provides guidance and mentoring to less-experienced staff members.Assist with internal and external communication, improving transparency, and radiating informationProvide all support to the team using a servant leadership style whenever possible, and leading by example
Additional Degree: BE/ B.Tech (Engineering)

Experience: 10-15


Application Programming | Quality Assurance/Testing | Software Engineer
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