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Systems Analyst

Bengaluru, KA
Job Code:
  • Banking & Finance
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Job Details

ResponsibilitiesThe Production Support group prides itself in keeping the applications and systems of Visa up and running to cater to the 24*7 needs of the business. As part of the team you will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation. The role requires working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures and such. The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations. Qualifications-Minimum 3-4 years of level 3 production support role. -Experience with application support organization working in 24*7 environments.-Minimum 1-2 years of experience with Oracle and SQL -UNIX Shell scripting-Experience in supporting systems that run on Linux Environment -Experience with web-related technologies including WebSphere, Apache, Tomcat, etc.-Experience with shell scripting, PERL or other related automation techniques -Understanding of core networking concepts such as routing, protocols, subnets, DNS-Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing major components for large projects -Knowledge of monitoring tools, alert escalation, customer / vendor management etc-Build tools to automate production support activities that enable efficiency and productivity of Service desk and other operations groups -Familiarity and/or experience in implementing ITIL concepts in addition to technical aptitude are highly valued-A bachelor's degree in engineering or computer science or a related degree.
Additional Degree: BCA (Computer Application)

Experience: 3-4


Application Programming | Database Administration (DBA) | Graphic Designing/Animation/Web Designing
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