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Systems Engineer - Platform Operations

Chennai, TN
Job Code:
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Job Details

Develop and manage a clear and concise release plan, based on provided engineering documents.Document and communicate engineering and operational deliverablesLifecycle Management of productsAssist with the evaluation and engineering of software products and technologies and provide recommendations regarding selection and adoption, backed by rigorous analysis and justification.Assist and collaborate with regional support team to identify the pain points and resolve those issue or escalate to engineering team.Primary ResponsibilitiesCreate and modify Windows OS builds (Windows 7 / 8.1 /10 build), Task Sequence, Driver changes, new H/W model integration, troubleshooting the build issueProficient in Browsers like Edge, IE, Chrome, Mozilla and need to plan and rollout new browsers and also troubleshoot the browser issues.Strategize the Office Suite rollout and also troubleshoot the office product issues.Proficient in runtime frameworks like .NET, Java, Flashplayer, etc.Proficient in PowerShell Scripting.Provide expertise in troubleshooting SCCM infrastructure, Deployment and patching issues, as neededFunction as subject matter expert of Microsoft's Operating System Deployment toolParticipate in engineering and automation of desktop image creation and integration with SCCMAct as a Mulitlevel level support engineer or Subject Matter Expert as required in the Incident Management process.Assist with adherence to technology policies and comply with all security controls.Identify opportunities to optimize and / or change tools, processes, and procedures to improve the effectiveness and reduce risk to the environmentCandidate DescriptionProficient on End User Computing platform core concepts such as Windows Client, Browsers, Office, Runtime frameworks, SCCM, PowerShell Scripting.Expertise on desktop technologies, Hardware and Operating system platform and foundational applicationsExperience in Scripting using PowerShell and VBScriptGood understanding of Active Directory, Group Policy and User Profiles conceptsGood understanding of reporting technologies through SQL and other toolsProficient with engineering methodologies and best practicesProficient with technical documentation such as use cases, release notes, engineering notes, architectural diagrams and training materials3-4 years of experience in OS build and support function.Willing to work in 24 x 7 support.Deep knowledge of and extensive experience with Microsofts enterprise platformProven track record of success in engineering, developing and delivering solutions for enterprise systems in a multi-company enterpriseExperience of 3-4 years in Windows 7 /8.1/10 OS build & SCCMKnowelege on Apple OSx and JamF Casper is a plus.Behavioural attributesTeam player with excellent interpersonal skillsGood verbal and written communication
Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-4


Application Programming | Database Administration (DBA) | Software Engineer | System Administration
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