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Systems Engineer (Storage/Backup)

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  • IT
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Job Details

The primary purpose of this role is to install, implement, configure, upgrade, and optimize the performance of application systems and databases required to operate Allscripts software Development and QA environments.ResponsibilitiesEstablish, manage and maintain the Allscripts Hosting Solutions storage and backup infrastructurethat meets agreed functional requirements and customer expectationsBe a contributing engineer in storage/backup technologies in order to ensure Allscriptsdelivers the most cost effective, consistent, resilient, secure, scalable and supportable designs and implementations for the business and our customersExecute service requests in relation to routine storage/backup administration and buildPerform storage/backup environment troubleshooting to isolate and diagnose common storage problemsParticipate in regular change management, incident management, and problem management processesSupport and execute pro-active improvements by assessing past problems and current weaknesses in the existing system and/or applicationinfrastructureCollaborate with other systems engineers on infrastructure engineering to support design and implementation of comprehensive technical infrastructure for all Hosting SolutionExecute plans for proactive system fixes that prevent incidents that impact availability and user experience from occurringWork directly with project management groups to help manage implementation of storage infrastructure projects from a technical, educational, and documentation creationWrite procedures for installation, use, or troubleshooting of storage hardware and/or softwareWork on-call as needed to assist in resolving critical issues or project implementationsHaveengineering focus and action that reduces TCO as well asmaintains and/or exceeds expected service levelsInfrastructure focus onbusiness continuity and continuous improvementProvide storage/backup infrastructure & BCDR deployment support, software management, system troubleshooting, performance engineering and optimization, and maintenanceSupport delivery against the technology roadmap in the storage/backup & BCDR space and work with other engineers on implementation and management of solutionsSupport conceptual, logical, or physical storage designs with associated documentation (including BCDR components, strategies and standards)Support the operation of the Business Continuity plan as it relates to ongoing processes around backup, recovery practices, media management, and long term retention proceduresSupport Disaster Recovery planning and testing initiativesContinually update understanding of business and technology status and objectives and respond to strategic design requests as the business evolvesContribution towards the team synergy / influence team to achieve goalsHave a team first attitude and a passion for working with an equally committed technology teamBe a thought leader, and share knowledge with other team members to improve overall team performance and technical educational levelActively participate in team meetings, project team meetings and make vaulable contributions to the group overallBe a goal oriented resourcethat thrives in a culture of accountability where rewards are based on achievements that are aligned with core values & business prioritiesUnderstand and adhere to global infrastructure standards to drive outcomes in solutions QualificationsQualificationsStrong background (3+ years) in storage technologies including File, Block, RAID, NAS, SAN, iSCSI, Fibre Channel, FCOE, and IP StorageStrong background (3+ years) in storage solutions from EMC, NetApp, Pure, Tintri, Brocade and/or othersExperience with storage management inclusive of administration, implementation, patching, upgrades, troubleshooting, system management, as well as forward thinking pro-active managementStrong background (3+ years) in backup/recovery software, processes and technologiesStrong background (3+ years) inbackup/recovery solutions from CommVault, EMC (Data Domain, Avamar), and NetAppProven ability to troubleshoot storage/backup environments using vendor utilities and 3rd party toolsStrong understanding of storage communication protocolsExperience in storage analyzers, sniffers and ability to decode storage traffic in a datacenter environmentBackground (2+ years) working with virtualization technologies from VMware and Microsoft (Hyper-V)Experience with Microsoft OS/Server technologies inclusive of IIS, SQL Server, SCOM, AD, etc)Experience with Linux OSExperience with PowerShell and ideally other scripting technologies, used to automate deployment, monitoring, and/or to implement corrective actions across a large remote hosted environment a plusProfessional certifications a plus + (EMC, Pure, Tintri, NetApp, Brocade, VMware, Microsoft, etc)Experience with Cisco (UCS and Nexus) a plus +Previous cloud hosting/hosting experience a plus +Academic and professional qualificationsSuccessful completion of a Bachelor s Degree or relevant technical experience
Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 3-8


Data Warehousing | Database Administration (DBA) | System Administration
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