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Team Lead, Collateral Based Solutions

Mumbai, MH
Job Code:
  • Banking & Finance
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Job Details

ResponsibilitiesManagement of 8 - 12 voice and operations AssociatesConduct daily/weekly/monthly team meetings and individual performance discussionsPrepare, review, and present performance dashboards to managementIdentify process gaps and provide remediation plans to achieve quality and performance resultsMaintain a working knowledge of all current mortgage industry guidelines, federal and state laws and have the ability to interpret credit policy and investor guidelinesConfirm compliance to all investor and regulatory guidelinesLead, mentor, coach and develop the team to ensure optimum production and quality performanceManage the daily operations associated with underwriting and processing of short sales for residential mortgage loansAdhere to performance metrics for the team within area of responsibility and lead staff toward achieving stated business objectives and initiativesInteract effectively with Middle/Senior management, various internal departments and customers to quickly resolve issues.Key Result AreasCreate a team capable of delivering excellent customer service and timely resolutions to the borrowerMeet or exceed team/department productivity standards in compliance, quality, and productionTimely implementation and compliance of all directivesMotivate, develop and retain a disparate employee baseQualificationsQualificationsMinimum 3 years of experience in US Mortgage operations, with at least 1 year in team managementBachelors DegreeDomain expertise in US Mortgage processing and underwriting based on regulatory and investor requirements (preferred)Excellent written and verbal communication skills (fluent English required) with the business sense to recognize both departmental and company prioritiesStrong analytical skills, including ability to identify trends through reports, and analyze and interpret data to gain process and performance efficiencyOpen to working in rotational shifts
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-6


Finance/Budgeting | Loan/Mortgage
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