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Team Lead - Export

Navi Mumbai, MH
Job Code:
  • Oil & Gas
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Job Details

Close interaction with Marketing Service, Business Support, Affiliates and Agents* Manage all customer inquiries within the organization (including shortages and solutions, scheduling etc.)* Solve or escalate issues/requestsOrder Processing* Sales order processing (create, change, reject) of all order types upon rule set provided by the principal capture correct order information and terms in WINS (free of charge orders after approval of business)* Handling / monitoring of all order types and order tracking* Release incl. SAP delivery creation, monitor and check open orders (L/C, delivery block, pricing, export license, bottleneck product)* Capture and maintain customer/country shipping instructions/requirements for effective and efficient order execution Sales administration* Check incoming orders to ensure they meet our terms of sale* Provide customers with technical product information (MSDS)* Ask for Freight Rates if required* Request/initiate different master data in the area of sales and distribution (such as prices, customer master data); request maintenance of product master data if required* Compile and prepare informational data as requested* Perform miscellaneous job-related duties as assignedClaim Management* Capture customer's complaints / complaint notifications in QNS system.* Handle return of goods (after Approval of BU SCM), process return in SAP WINS* Create credit and debit notes
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-5


Corporate Sales | Relationship/Account Servicing
Applying for this job will take you to an external site


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