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Team Lead - Global Workforce Screening- GSIC

Secunderabad, Telangana
Job Code:
  • Banking & Finance
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Job Details

Global Security&Investigations protects the firm's employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures,regulatory and legislative compliance, security guard management and alarm response, crisis management, ATM, branch and corporate building security and customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, employment screening, security operations on a global basisandfraud investigations.The Global Workforce Screening Team Lead position is an individual contributor as a direct report to the Global Security & Investigations manager in-country; with dotted line reporting to regional Global Workforce Screening management. The Team Lead will oversee day-to-day operations for existing JPMC employees who are undergoing JPMC global screening process. Additionally, processing system access requests and managing fingerprint data for employees/candidates. The role partners with regional leads and business partners across the global organization to aid in strategic corporate governance.The ideal candidate will have relevant experience and lead the team to success./ // Responsibilities /Manage day-to-day operationsProvide continuous communication and feedback to team membersMaintain metrics, measure SLA and manage overall volumeEffectively address escalations/issuesProactively inform management of issues Ensure quality standards are met; identify additional training needs Manage procedure and change management 3-5 years relevant work experience in the Financial Services industry Strong ability to provide ongoing coaching and feedback Experience updating and adhering to procedures Outstanding leadership and partnership building skills Work effectively with colleagues and senior management Strong interpersonal and verbal/written communication skills Proficient in Microsoft package, specifically Excel
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-5


Performance Mgmt | Training & Development
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