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Team Leader - Customer Service (Logistics)


Source:
TIMESJOBS.COM
Location:
Mumbai, MH
Date:
15-11-2016
Job Code:
58291711
Categories:
  • Logistics
Applying for this job will take you to an external site
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Job Details

Job Description Handling a team of 20+ CSR.Effective handling of Customer calls.Handling of Irate customers / emails.Knowledge of transport industry especially AIR.Vendor Management.Performance management skills.Customer satisfaction and retention.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 4-8

Requirements

Any Process - Both BPO Type | Non Voice Process - Both BPO Type | Shift Supervision | Technical Process
Applying for this job will take you to an external site

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