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Team Leader, Inv Performance (Index)

Bengaluru, KA
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  • Banking & Finance
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Job Details

Process Management Daily load planning & prioritizing of deliverables (Daily and monthly) Ongoing maintenance of production procedure & documents. (DPAD/SLA/MRSD) Develops and implements process control procedures, and recommends solutions to recurring operations problems Review &authorize work of all direct reports for accuracy, and ensures that client specifications & standards are met Ensure set SLAs are either met or exceeded on a daily and monthly basis Monthly process KPIs are all prepared and released on timely manner Escalation management (First point of contact) Day to day relationship management with Home Country stakeholders. Act as an subject matter expert (SME) Develop and maintain all required MIS for the process & release them on time. Should be completely aware and periodically review Risk related issues with the Section Manager Drive Performance , productivity and efficiency through the team(s)People Management Conducting one to one meetings, midyear and yearly appraisals of all direct reports Leadership and organizational skills to resolve day to day people issues & provide prompt feedback to staff Celebrate Team success. Error analysis to identify possible knowledge gaps and subsequent trainings for all direct reports Ongoing maintenance of time keeping & updating work schedule and holiday schedule for direct reports Identifies training and development needs, and assist the SM to establish performance standards for the team including performance objectives. Skill Metrics & Talent management Own & support any projects for your teamACCOUNTABILITIES Employees are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organized and controlled Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties Reports to Operations /Section Manager as appropriate Responsible for a team of up to 10-12, including Analysts, Senior Analysts & Technical CoordinatorsSKILLS .Assertive & effective communication skills & ability to manage difficult communication .Be able to mentor through confidence and approachability .Approachable and able to promote teamwork through creative solutions .Good analytical, numerical and reasoning skills .Time management and delegation skills .MS Office, word and excel. Knowledge of IRAS applications is an added advantage .Good understanding of IRAS and its products. .Deep understanding of process and process improvement .Knowledge of relevant regulatory environment
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 6-11


Audit & Risk | Chartered Accountant/CPA
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