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Team Leader, Inv Performance (Index)

Bengaluru, KA
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  • Banking & Finance
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Job Details

Process ManagementDaily load planning & prioritizing of deliverables (Daily and monthly)Ongoing maintenance of production procedure & documents. (DPAD/SLA/MRSD)Develops and implements process control procedures, and recommends solutions to recurring operations problemsReview &authorize work of all direct reports for accuracy, and ensures that client specifications & standards are metEnsure set SLAs are either met or exceeded on a daily and monthly basisMonthly process KPIs are all prepared and released on timely manner Escalation management (First point of contact)Day to day relationship management with Home Country stakeholders.Act as an subject matter expert (SME)Develop and maintain all required MIS for the process & release them on time.Should be completely aware and periodically review Risk related issues with the Section ManagerDrive Performance , productivity and efficiency through the team(s) People Management Conducting one to one meetings, midyear and yearly appraisals of all direct reportsLeadership and organizational skills to resolve day to day people issues & provide prompt feedback to staff Celebrate Team success.Error analysis to identify possible knowledge gaps and subsequent trainings for all direct reportsOngoing maintenance of time keeping & updating work schedule and holiday schedule for direct reportsIdentifies training and development needs, and assist the SM to establish performance standards for the team including performance objectives.Skill Metrics & Talent managementOwn & support any projects for your team ACCOUNTABILITIESEmployees are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above roleEmployees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organized and controlledEmployees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of dutiesReports to Operations /Section Manager as appropriateResponsible for a team of up to 10-12, including Analysts, Senior Analysts & Technical Coordinators SKILLSAssertive & effective communication skills & ability to manage difficult communicationBe able to mentor through confidence and approachabilityApproachable and able to promote teamwork through creative solutionsGood analytical, numerical and reasoning skillsTime management and delegation skillsMS Office, word and excel. Knowledge of IRAS applications is an added advantageGood understanding of IRAS and its products.Deep understanding of process and process improvementKnowledge of relevant regulatory environment CORE COMPETENCIESInterpersonal (relationship builder, respectful, resolves problems, people friendly and organizational savvy)Knowledge on Investment performance evaluation- measurement, attribution and appraisalCommunication (presentation skills, listening skills, oral communication skills, allows others to express themselves and written communication skills)Self-management (adaptability and resilience, learning behavior, integrity and ethics)Motivation (performance standards, achieving results and persistent)Thinking (creative thinking, decision making, input seeking, logical thinking and solution finding)Organizational Knowledge (business knowledge, expert knowledge and external events impact)Client Service and Quality (quality, relationship building and client satisfaction)Administration (anticipates needs, execution, planning, process specialist, quality seeker and time management)Leadership (addresses difficult issues, builds effective teams focused on goals, champions new initiatives, fosters development, gives timely feedback and coaching, Idea generator and sets challenging performance standards)
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 6-11


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