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Team Leader

Secunderabad, Telangana
Job Code:
  • Banking & Finance
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Job Details

The Process Analyst collaborates with the business and metric owners to analyze how the data is captured to understand all of the inputs (source systems, location/individuals, manual feeds, automation etc.) The Process Analyst should recommend the most efficient manner for capturing the raw data and work with LOB where efficiency change may support entry of data, at that required level.Design, build and maintain predictive capacity models to forecast required FTE based on volume forecasts, handle-times, shrinkage assumptions and compare to the current team to assess current and future capacity utilization and variances.Perform ad hoc data analytics and scenario analysis for volume and capacity problem solving and decision support.Organizes and coordinates implementation of tasks to ensure compliance with goals and unit objectives, as well as maintenance of optimal operating efficiency within the unit.Transform raw data into meaningful or useful information for business analysis purpose, using BI tools.Provide web enabled digitized solutions, customized performance dashboards by using Spotfire, along with Maintenance & enhancements of these dashboards.RequirementsRequired/Desired SkillsGraduate / Post GraduateGood Communication Skills (Verbal/Written)Extensive experience in Business reporting along with designing and building dashboards/ capacity models based on advanced statistical methodologies/as per business requirements.Proficiency in MS Office 2007 (Excel 2007, Excel Macros 2007, Power Point 2007, Understanding of Access)Strong Analytical, Conceptual and Problem solving skills; critical thinker.Highly organized with ability to manage deliverables on multiple projects and priorities simultaneouslyAbility to effectively develop and communicate an executive level message leveraging relevant business dataExcellent interpersonal skills; positive attitude; team player; flexible.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 4-9


Application Programming | Business/Systems Analysis | Database Administration (DBA) | System Administration
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