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Team Manager - Service Delivery


Source:
TIMESJOBS.COM
Location:
Chennai, TN
Date:
21-11-2016
Job Code:
58292996
Categories:
  • Miscellaneous
Applying for this job will take you to an external site
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Job Details

Influence the lives of others Develop, train, and manage team membersKeep morale high Ensure motivational programs are in place and encourage frequent recognitionsDefine Sutherlands reputation Oversee and manage performance and service quality to guarantee customer satisfactionImpact the bottom line Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observationsStrengthen relationships Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectationsBe customer-oriented in managing communications and issuesBe able to efficiently manage time and keep track of multiple schedules, meetings, and initiativesHave demonstrated leadership skills; be able to take the lead in making improvements and resolving issuesBe pro-active in developing trust and professional rapport with employees and team members; work as a team-playerHave strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8

Requirements

Account Services | Any Process - Both BPO Type | Operations
Applying for this job will take you to an external site

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