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Tech Ops Technician

Secunderabad, Telangana
Job Code:
  • Banking & Finance
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Job Details

We are actively seeking an Application support Analyst to support operations and development teams responsible for individual users as well as application monitoring, job scheduling, file transfers, outage management and account management. The selected candidate will provide second level support for the Card/Merchant/Auto (CMA) business applications, job scheduling, and file transfers for both distributed and/or mainframe platforms. This includes incident management, work request management, application wellness checks, application recovery, disaster recovery, code promotion, functional account management, event console management, job scheduling, file and database table management and transfer/load/extract data management.Basic knowledge of SQLProficient at Unix and Unix Shell ScriptingGood at TWS and Control MKnowledge of Peregrine Service Center, SharePoint and Wily would be an added advantage.ITIL Knowledge / Certification will be preferred.Basic Qualifications Minimum of an Associate's degree or other technical school diploma A minimum of five (5) years of experience in a development or production/support environment with first-hand experience in incident management and change management Ability to perform root cause analysis and perform critical thinking around driving an issue to resolution Experience working a in a multicultural department with globally disperse resources and responsibilities Excellent communication skills, both verbal and written; includes the ability to communicate clearly and confidently, to different audiences simultaneously, such as business, technical, operations, senior management, etc. Technical experience supporting distributed platforms Experience maintaining SharePoint sitesPreferred Skills Prefer a Bachelor of Science degree in a technical field Prefer financial industry experience, credit card and/or payment systems experience Development experience highly desired Knowledge of mainframe and/or tandem platforms a plus Experience with Oracle Database Ability to work well in a team oriented, agile environment
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 5-8


Database Administration (DBA) | Software Engineer | System Administration
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