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Technical & Customer Support Associates


Source:
TIMESJOBS.COM
Location:
Mumbai, MH
Date:
25-10-2016
Job Code:
58173994
Categories:
  • Miscellaneous
  • IT
Applying for this job will take you to an external site
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Job Details

Greetings from takewing.co.inInterface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services.Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.Listen attentively to customer needs and concerns; demonstrate empathy.Clarify customer requirements; probe for and confirm understanding of requirements or problem.Clarify customer requirements; probe for and confirm understanding of requirements or problem.Confirm customer understanding of the solution and provide additional customer education as needed.Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 0-3

Requirements

Administration | Office Management & Coordination | Operations | Non-Voice Process - International BPO Type
Applying for this job will take you to an external site

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