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Technical Delivery Manager

Chennai, TN
Job Code:
  • IT
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Job Details

In this role you will require a combination of high technical expertise, customer and partner relationship management skills to conduct on-site and off-site engagements. In this position you will work directly with engineers, managers and business users in order to understand business and technical requirements and provide guidance and solutions.You will oversee the successful delivery of all services under your management from kickoff to closeout, including determining scope details and monitoring the progress to ensure it conforms to customer expectations and contractual agreements. You will need to maintain strong relationships with architects, technical teams, and leadership (both business and IT) across customers and partners organizations.Customer engagementDevelop relationships with key business stakeholders and act as a trusted advisor to major Denodo customers.Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client, partners and colleagues.Enthusiastically present software solutions to customers, from IT managers and technicians to C-level executives.Organizational skillsKnow when and where to escalate within the Denodo technical organization, and make effective use of those resources.Manage consultants and engineers, support in escalation situations, performance, and general team coordination within your region.Coordinate customer, partners and team members to ensure the right resources are working on the right tasks at the right time, with clear expectations of milestones and goals. Promote knowledge and best practices while managing deliverables and client expectations.Build interpersonal relationships with other Denodo teams.Ensure project staffing and profitability requirements are met.Product and technical knowledgeObtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb demo and technical pitch, including overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioningCapable of leading the development of custom demos and PoCs based and beyond customer requirementsConstantly learn new things and maintain an overview of modern technologies.Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding clients business cases, requirements and issues. QualificationsRequired skillsExperience Range 4+ years in similar customer-facing positions.Bachelor's or master's degree, or equivalent technical training or experience within a technical consulting practice.Technical background, with experience in both architecture and technical consulting.Understanding of Data Integration flavors.Proven ability to understand the technical impact of projects from supportability, scalability, and repeatability aspects, as well as the business impact to both Denodo and customers in delivering and scoping projects.Excellent cross-functional communication and people management skills.Direct, hands-on experience in people management through managing a team, including a successful track record in talent development within the team.Willingness to travel.We valueFamiliarity with enterprise software architectures and application development and infrastructure.Knowledge of project management processes and experience with revenue-based project reporting.Foreign language skills are a plus.
Additional Degree: BE/ B.Tech (Engineering)

Experience: 4-9


Application Programming | Project Leader/ Project Manager | Software Engineer | System Analyst/Tech Architect
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