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Technical Landscapes Improvement Manager-ITSO

Bengaluru, KA
Job Code:
  • Oil & Gas
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Job Details

Manage Technical Landscape performance & cost enhancement initiatives; ensuring end2end landscape capabilities are optimised for efficient, low cost operation while providing an attractive user experience.Manage improvement projects for existing Global License & Application services; ongoing projects are Global License Service Enhancements and TLS Software License Management.Manage improvements to further optimize the license usage as well as CBCM recovery charging.Maintain effective stakeholder relationships with ITSO Service Delivery teams and the TaCIT Portfolio & Program Managers.Support the TLS Landscape Managers (TLM) and Operational Landscape Managers (OLM) for continuous improvement of processes & tooling.Defining and initiating business cases for improvements activities and delivering against those to achieve improved business outcomes Self-starter with Good analysis and problem solving skillsExperience in applications support, support processes, specifically ITIL and IT services managementStrong stakeholder, interpersonal relationship, and negotiation skillsProven ability to deliver results in a matrix organization driving delivery excellence through influence and team workingAbility to operate in a virtual cross cultural organizationIs familiar with the project development life-cycle and typical problems associated with the implementation of IT projectsHas practical knowledge of project management methodologies, tools and techniquesStrong interpersonal and communication skillsAbility to deal with conflict and ambiguity effectively9 12 years of total experience.4+ Years of relevant experiencePreferredUnderstanding of IT Service Delivery in a multinational company to deliver IT services via multiple Working Companies to multiple Operating Business Companies receiving the servicesExperience with working in Oil and Gas companies in various Sectors like Down Stream and Up StreamStrong relationship skills to work with multiple stakeholders across organizational and business boundaries at all levelsUnderstanding of business support requirementsGraduate / Post Graduate with relevant experience preferably in Application Development & Support / Project Management
Degree: MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 9-12


Application Programming | Database Administration (DBA) | Project Leader/ Project Manager | Software Engineer
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