FIND YOUR DREAM JOB

Sign In
 [New User? Sign Up]
Mobile Version

Technical Services Engineer


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
13-11-2016
Job Code:
58269053
Categories:
  • Miscellaneous
Applying for this job will take you to an external site
  •  
  • Shortlist
  • Email Friend
  • Print

Job Details

Ensure all RFCs have all the required detail and approvals in place prior to the same being presented to the CAB for approval*Ensure all logged RFCs are updated onto the ticketing system with the progress that occurs*Ensure all Emergency Changes are efficiently processed and communicated to relevant parties*Ensure all approved changes are communicated to all relevant parties involved in the service*Liaise with all necessary parties to co-ordinate the change building, testing and implementation in line with schedules*Ensure all RFCs are closed within a timely manner post completion of the PIR.*Escalate where necessary any issues that may arise within the life cycle of a change requestKey Requirements*Experience of working within Change environment with Change Management Experience*Ability to work in a team & to support team members*Committed to customer satisfaction & ownership of issues*Communication & interpersonal skills including listening, building rapport, establishing empathy & demonstrating awareness of internal & external issues in a calm & polite manner*Excellent time management - ability to work on own initiative*A thorough understanding and experience of ITIL based change management.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 4-9

Requirements

Application Programming | Database Administration (DBA) | Project Leader/ Project Manager | Software Engineer
Applying for this job will take you to an external site

FEATURED JOBS

© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News