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Technical Solution Architect

Bengaluru, KA
Job Code:
  • IT
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Job Details

Have in-depth understanding of the marketplace and customer requirements Ability to strategically and commercially manage and own the solution/product portfolio from conception to decommission Produce technology roadmaps for the solution/product portfolio Guide and oversee implementation of technology solutions Develop and manage metrics to measure the value of infrastructure architecture and solutions Define policy and standards as it relates to infrastructure solutions and designs Liaise with Partners/Vendors to fulfil agreed customer expectations Ready to work in 24/7 supportCandidate Profile The TA is responsible for the end to end infrastructure architecture making sure that the organization meets its contracted SLAs for each client. TA will accept the service design from Service Creation during transition and will then own it through the life of the contract Take on and maintain the Technical Design document of the overall architecture for the contract. Creation may also be an activity where necessary By continually evaluating the end to end service and the possible cumulative effect of changes, the TA will make recommendations regarding upgrades or infrastructure design changes to the SDM, and on occasion be expected to present technical solutions to the client and other stake holders Perform trend analysis by client across the Infrastructure service streams, Problem, Availability and Capacity To assist in the preparation of formal Performance Improvement Plans (PIP) and Service Improvement Plans (SIP) to support cost benefit analysis. The TA will produce a monthly report by client identifying utilisation trends and any underlying problems. The report will also provide an assessment of the overall suitability of the infrastructure in supporting the service Conduct competitive product evaluations
Degree: MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 9-14


Application Programming | Database Administration (DBA) | Software Engineer | System Analyst/Tech Architect
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