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Technical Solution Engineers,Technical Associate


Source:
TIMESJOBS.COM
Location:
DL
Date:
02-11-2016
Job Code:
58204225
Categories:
  • Miscellaneous
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Job Details

Technical Solution EngineersJD-Technical Solution EngineersJob Description - Inbound / Outbound Technical Support. Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing.Roles & Responsibilities *Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures. *Clarify Customer requirements; probe for and confirm understanding of requirements or problem. *Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.*Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.Candidate Profile-*Any Graduate - Any Postgraduate - Any Undergraduate - Drop out (Fresher/Experienced) / (pursuing with 12 months technical support experience.*Excellent verbal skills in English Language. *SERVER knowledge is must.*Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems *Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010. *Flexible with 24/7 Environment.* Certifications (Preferable)-*Exam 70-640(Windows Server 2008) *Exam 70-662(Exchange 2010) *Exam 70-321(Deploying Office 365) *Exam 70-323(Administering Office 365) For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address nearest to you location-Email Mohit.Kumra@convergys.com Dsg.mn@convergys.comNehal 9999125127 / Shivangi 9999125122Walk in to Convergys Recruitment CenterConvergys Recruitment Center Malviya Nagar.E2/10, 2nd Floor , Main Market, Opp. To Subway Shop, Malviya Nagar,New Delhi 110017, India
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 1-5

Requirements

Any Process - International BPO Type
Applying for this job will take you to an external site

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