FIND YOUR DREAM JOB

Sign In
 [New User? Sign Up]
Mobile Version

Technical Support Associate


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
10-11-2016
Job Code:
58242453
Categories:
  • IT
Applying for this job will take you to an external site
  •  
  • Shortlist
  • Email Friend
  • Print

Job Details

As a Technical support associate you would be providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.What you ll doThe job will require you to handle inbound calls / emails / chats regarding technical issues for end users. Remote Infrastructure support delivery Perform problem cause analysis Resolve routine customer problem Youll have access to all the technical and management training courses you need to become the expert you want to beYou ll learn directly from expert developers in the field; our team leads love to mentorYou have the opportunity to work in many different areas to figure out what really excites you Proven communication skillsKnowledge in commercially standard software applications and major desktop operating systems.Awareness of basic networking concepts and technologies
Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-6

Requirements

Technical Process | Training | Voice Process - Both BPO Type
Applying for this job will take you to an external site

FEATURED JOBS

© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News