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Technical Support Associate/ Voice/ Chat Support


Source:
TIMESJOBS.COM
Location:
Hyderabad, Telangana
Date:
07-11-2016
Job Code:
58234606
Categories:
  • Miscellaneous
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Job Details

Positions Customer Care Associates ( Voice Support ) Technical Support Associates Answering to customer calls or Making calls to customersManage queries from customers by giving them suitable answers as required.Maintaining the quality of customer service by tracking the queries using software provided, escalating the queries whenever necessary, tracking the response time etcRequired to multitask, adapt to situations and take decisionsStrong team working skillsStrong oral and written English communication skillsStrong listening skillsMinimum computer knowledge like MS office and Internet, Email.Willing to work in Shifts which may include night shifts.Need high levels of motivation.Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.1. Handling inbound calls.2. Resolving the Networking queries for different business units. 3.Technical SupportProcess.Email manijob7@gmail.comContact Sukanya @ 8977711182 Job Location Hyderabad and Chennai
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 0-3

Requirements

Any Process - International BPO Type
Applying for this job will take you to an external site

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